🛡 Safe Gaming

tbaej's commitment to responsible gaming

We believe gaming should be a source of fun — not stress. tbaej is always by your side to keep you safe.

Our philosophy

Let gaming be fun, not an addiction

tbaej is committed to creating a safe and trustworthy gaming environment for players in Bangladesh. Responsible gaming is not just a rule — it is part of our core values.

When online gaming is enjoyed as a form of entertainment, it is entirely safe and fun. However, in some cases excessive interest in gaming can become a problem. That is why we encourage all our players to game responsibly and provide every tool they need to do so.

Please remember — gaming at tbaej is strictly for players aged 21 and above. There is no way for minors to open an account or play any game on our platform.

  • Secure and encrypted platform
  • Deposit and bet limit controls
  • Self-exclusion and time-out options
  • 24/7 live chat support in Bengali
  • Service for players 21 and above only
  • Practical gaming tips and guides
  • Fair play and transparent gaming environment
Protection tools

Our tools for your safety

tbaej gives you several effective tools to stay in control of your gaming. Use them to maintain healthy gaming habits.

Set deposit limits

You can decide in advance how much money you will deposit each day, week, or month. Once a limit is set it cannot be exceeded — this is the most effective way to manage your budget.

Time-out feature

Use the time-out feature if you want to take a break for a few days. Your account can be temporarily suspended for anywhere from 24 hours to 30 days. During this time logging in or playing will not be possible.

Self-exclusion

If you feel gaming is having a negative impact on your life, choose self-exclusion. Once activated, your account will be completely closed for a set period and cannot be reopened.

Review gaming history

You can view your complete betting and transaction history at any time. Analyse your gaming patterns and make any decisions you need to. Transparency is the first step to safer gaming.

24/7 support team

Our Bengali-speaking support team is always ready to help with any issue. Reach us via live chat — we can answer any question related to responsible gaming.

Child protection and age verification

Age verification is mandatory to open an account at tbaej. We take strict measures to protect minors from gaming. If you share a device in a family setting, keep your password secure.

21+

For players 21 and above only

All services on tbaej are for users aged 21 and above only. We strictly prohibit gaming by minors. Age is verified during account registration, and additional verification may be requested in suspicious cases. If you find out that a minor is using your account, notify our support team immediately.

Warning Signs

Recognize the signs of problem gaming

When gaming goes beyond entertainment and becomes a problem, certain specific signs appear. Observe yourself or those close to you, and seek help if you notice any of the signs below.

Spending more than your budget and placing larger bets to recover losses

Playing for hours on end while neglecting family, friends, or work responsibilities

Wanting to stop gaming but being unable to stop yourself

Taking loans or borrowing money from people you know to cover gaming expenses

Lying to family or friends about your gaming or playing in secret

Feeling mentally restless, irritable, or anxious when not playing

What To Do

Take these steps if you have a problem

If you notice any of the above signs in yourself, do not panic. It is possible to overcome this problem with the right support.

Get help right away

Contact tbaej's 24/7 live chat and request to activate self-exclusion or a time-out. Our support team will assist you with complete confidentiality.

[email protected]

You can also log in to your account and activate deposit limits and time-out directly from settings.

Healthy Gaming

6 core principles of responsible play

1

Set your budget in advance

Decide how much money you will spend before you start playing. Only play with money that, if lost, will not cause any problems in your daily life.

2

Stick to a time limit

Decide in advance how long you will play. Set an alarm and stop when the time comes. Take regular breaks and spend time with family and friends.

3

Do not try to recover losses

Do not place larger bets hoping to get back money you have lost. The outcome of each game is independent and has no connection to previous results.

4

Do not play under stress

Avoid playing when you are feeling down, angry, or frustrated. It is hard to make good decisions in that state, and the risk of greater losses increases.

5

Do not make gaming your only source of entertainment

Keep variety in your life — give time to family, friends, sports, studies, and other hobbies. Gaming should be a small part of life, not all of it.

6

Winning is not guaranteed — keep that in mind

Gaming is purely for entertainment and both winning and losing are normal parts of it. Never think of gaming as a reliable way to earn money.

Usage Guide

How to use the protection tools

After logging in to your tbaej account, the following features can be activated directly from the settings page.

Set a deposit limit

Account Settings → "Responsible Gaming" tab → select the "Deposit Limit" option. Set a daily, weekly, or monthly limit. Changes will take effect immediately. Lowering the limit happens instantly, but increasing it requires a 24-hour wait.

Activate a time-out

Account Settings → "Responsible Gaming" tab → "Time-Out" option. Choose any one of 24 hours, 7 days, 14 days, or 30 days. You will not be able to log in to your account during this period. After the period ends, the account will be reactivated automatically.

Self-exclude

Account Settings → "Responsible Gaming" tab → "Self-Exclusion". Close your account for 3 months, 6 months, or 1 year. Once activated, it cannot be reversed before the set period ends. Or submit a request directly via live chat.

Common Questions

Questions and answers about responsible play

Log in to your tbaej account and go to the "Settings" page. There you will find the "Deposit Limit" option under the "Responsible Gaming" section. You can set a maximum deposit amount on a daily, weekly, or monthly basis. Reducing a limit takes effect immediately, but increasing one takes 24 hours to apply. Contact us via live chat if you need any help.

Yes. You can withdraw any balance remaining in your account before activating self-exclusion. The minimum withdrawal amount is ৳1,000 and processing takes between 15 minutes and 2 hours. Once self-exclusion is active you will not be able to access your account, so please settle your balance beforehand.

Time-out is a short-term break — typically from 24 hours up to 30 days. Once the set period ends, the account is reactivated automatically. Self-exclusion is a longer-term decision — from 3 months to 1 year or more. The account cannot be reopened before that period expires. If you feel gaming is becoming a problem, self-exclusion is the better option.

No, not under any circumstances. All services at tbaej are exclusively for players aged 21 and above. Age verification is mandatory when registering an account, and in cases of doubt we may request additional identification. Gaming by minors is legally and ethically unacceptable.

First, contact tbaej's 24/7 live chat or reach us at [email protected]. Our support team will help you set up self-exclusion or a time-out in complete confidence. You should also seek advice from a trusted family member or a mental health professional. Remember, asking for help is a sign of courage.

No. We actually recommend letting a trusted family member know about your gaming limits. Family awareness is an important part of responsible gaming. If someone in your family is concerned about your gaming, take their concern seriously.

Enjoy the tbaej gaming experience
safely

Play responsibly, set your limits, and keep gaming a source of enjoyment. tbaej is always by your side.

For ages 21+ only. Play responsibly.