tbaej's Privacy Policy

tbaej is an online gaming platform operated for players in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy ("Policy") explains how tbaej collects your personal information, how that information is used, whether any information is shared with third parties, and what measures we take to protect your information.

This policy applies to the tbaej website (https://tbaej.cam) and all related services. By using our platform, registering, or accessing any service, you are agreeing to this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.

We may update this policy from time to time. For any significant changes, we will notify you by email or by displaying a notice on the platform.

tbaej may collect various types of information in order to provide you with our services. A description of the information collected is given below:

2.1 Personal Information Provided Directly

• Full name and date of birth
• Email address and username
• Residential address
• National ID or passport number (for identity verification)
• Payment information (bKash, Nagad, Rocket, or bank account number)

2.2 Automatically Collected Information

• IP address and device identity
• Browser type and operating system
• Your navigation activity on our platform
• Login time and session information
• Information obtained from cookies and similar tracking technologies

2.3 Transaction-Related Information

• Deposit and withdrawal history
• Gaming activity and betting records
• Bonus and promotion redemption details

tbaej uses your information for the following purposes:

3.1 Account Management and Identity Verification

We use your personal information to create, manage, and secure your account. Identity verification is essential to ensure a safe gaming environment and to prevent fraudulent activity.

3.2 Processing Financial Transactions

Your payment information is needed to process your deposit and withdrawal requests and to ensure transaction security. tbaej processes transactions via bKash, Nagad, Rocket, and bank transfer.

3.3 Improving Service Quality

By analyzing your usage patterns, we improve the platform experience and display personalized content based on your preferences.

3.4 Fulfilling Legal Obligations

It is our legal responsibility to store and process certain information in order to comply with applicable laws, regulations, and the directives of regulatory bodies.

3.5 Providing Customer Support

Your information is used to resolve your issues, answer your questions, and operate 24/7 live chat support.

tbaej never sells or rents your personal information to third parties. However, information may be shared on a limited basis in the following circumstances:

4.1 Service Providers

Only the necessary information is shared with trusted third-party service providers who assist in operating our platform (payment processors, technology infrastructure providers). All such partners operate under strict confidentiality agreements.

4.2 Legal Requirements

Information may be disclosed when required to comply with a court order, government directive, or applicable law.

4.3 Fraud and Abuse Prevention

Information may be shared with relevant authorities for the purpose of preventing and investigating fraud, money laundering, or other illegal activity.

4.4 Business Transfers

In the event of a company merger, acquisition, or asset transfer, user information may be transferred to the new owner, subject to equal or greater protection than provided under this policy.

tbaej has adopted industry-standard technical and administrative measures to protect your personal information:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Data Encryption: Stored information is kept in encrypted format.
• Access Control: Only authorized personnel can access your information.
• Regular Security Audits: Our systems undergo regular security audits.
• Firewall and Intrusion Detection: Advanced technology is used to prevent unauthorized access.
• Two-Factor Authentication: Two-factor identity verification is in place to ensure account security.

Although we take the highest security measures, it is not possible to guarantee complete security for data transmission over the internet. You are therefore also responsible for keeping your account password private and strong.

tbaej uses cookies and similar technologies on its platform. Cookies are small data files stored on your device.

6.1 Types of Cookies

• Essential Cookies: Required for the basic functioning of the platform, such as maintaining login sessions.
• Functionality Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to monitor and improve platform usage.

6.2 Cookie Control

You can block or delete cookies by changing your browser settings. Please note that disabling essential cookies may prevent you from using some features of the platform.

tbaej will retain your personal information for as long as your account is active or as needed to provide our services. After an account is closed, information may still be retained for the following reasons:

• To fulfill legal obligations (generally 5-7 years)
• For fraud prevention and security purposes
• To maintain records of financial transactions
• To preserve evidence in the event of legal claims or disputes

Once the retention period ends, we will securely delete your information or remove any identifying details.

You have the following rights regarding your personal information:

8.1 Right to Access

You may request to know what information we hold about you. We will respond to your request within 30 days.

8.2 Right to Correction

If any of your information is incorrect or incomplete, you may contact us to have it corrected.

8.3 Right to Deletion

In certain circumstances, you may request that your information be deleted. However, we may be required to retain some information due to legal obligations.

8.4 Right to Object to Processing

You may object to the processing of your information for marketing purposes and opt out of promotional communications.

8.5 Right to Data Portability

You may request to receive your information in a structured, commonly used format.

tbaej is a platform operated exclusively for individuals aged 21 and above. We do not knowingly collect personal information from any minor.

If we learn that a minor has registered on our platform, we will immediately close their account and delete any information collected.

If you believe a minor has accessed our platform, please contact us.

The tbaej platform does not contain links to third-party websites. However, for payment processing we work with bKash, Nagad, Rocket, and banking services. These services have their own privacy policies, which can be found on their respective websites.

tbaej is not responsible for the use of your information by third parties. We recommend that you read the privacy policy of any third-party service before using it.

tbaej reserves the right to change or update this privacy policy at any time. If there are any significant changes:

• We will publish the updated policy on the website.
• The "Last Updated" date at the top of the policy will be changed.
• For important changes, a notification will be sent to your registered email address.

Your continued use of our services after any changes will be considered as your agreement to the updated policy.

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 direct support in Bengali
• Response Time: Generally within 24-48 hours

We take all privacy-related inquiries seriously and will do our best to respond as quickly as possible.